When I heard that Google had launched a City Tours feature, I thought it would be a great tool. Google explains that the application "helps you identify points of interest and plan multi-day trips to most major cities. You just specify the location of your hotel and the length of your trip and City Tours will map out an itinerary for you."
I was excited. That is, until I actually tried it. I started with Milan, a city I know well. Surprised at what the tour included, and more importantly, omitted, I tried Rome, and then finally Chicago, where I live: even worse. I then plugged in Vancouver, New York, and Stockholm (all places I've lived for at least a couple of years and know very well) with the same results: not useful.
The proposed itineraries scream stress! exhaustion! or: huh? rather than ahhh.... balance.... or excitement. And the content is useless; actually it's worse than useless for 3 big and several smaller reasons.
1. Right off the bat, you'll notice that the itinerary is a list of museums, and little else. I don't know anyone who wants to spend an entire vacation museum-hopping. (Of the six cities I looked at, the only exception to the museum-hopping itinerary was New York, which included St Patrick's Cathedral, Times Square, Grand Central Station, and the New York Public Library in addition to museums). Google has provided a button to "add/remove sights" from the itinerary, which is a good thing. But that means I have to research all the museums, decide whether I want to see them, and then keep them or remove them. Too much work.
2. The second big issue is that the itinerary presented is not a realistic pace for a human being. I added up the hours of walking and the hours spent in museums of the cities I looked at, and put them into the table below. Even in Rome, where the tourist only walks for 2 hours total, Day 1 includes 2 hours of walking and 9 hours inside museums. That's an 11 hour exhausting day, without factoring in time for breakfast, lunch or dinner, a rest, or additional sights in Rome (and not to mention the fact that musems in Rome are not open for 11 hours a day). Sure I can remove sights from my itinerary, but it would be nice to have a realistic suggested itinerary in the first place.
Hours of Walking & Hours in Museums in One Day
|
City
|
Hours of
Walking
|
Hours in
Museums
|
|
Rome
|
2
|
9
|
|
Milan
|
3
|
9
|
|
Chicago
|
3
|
6
|
|
Vancouver
|
3
|
6
|
|
Stockholm
|
2.5
|
7
|
3. When I delved a little deeper into which museums were suggested, I realized I couldn't trust the museum recommendations. For example, a one-day itinerary for Rome lists 8 museums. Two are great. The others are fine, sure, if I were staying in Rome for several months. But most significant is what is not on the list: there is no mention of the Vatican museums, St. Peter's, Capitoline Hill, the Colosseum, or the Forum (not to mention other sights in Rome). Interestingly, if I expand my itinerary to 3 days, the Vatican museums are listed halfway through Day 3.
So I did another comparison of a one-day itinerary across my five cities and found the same thing: the suggested museums are not the most famous or the most popular. Of the seven museums recommended for a one-day itinerary in Stockholm, I would keep three of seven (if I wanted to see three museums in one day, which I don't. But that's just me). Milan was two for nine; Chicago was three for six but again way too much for one day; Vancouver, zero for six. Honestly I don't know how they were chosen. (I know, it's code, but with what logic?).
Smaller issues:
- The maps are drawn as the crow flies, so actual walking times are probably going to be longer.
- Clicking on the museum's name in the left-hand column opens the standard little box on the map, which you can see in the screen shot above. The box has a link to the item's website, opening and closing times, and a suggested length of visit, but much of the information in the pop-up box is incorrect. I clicked on the link for the Museo del Risorgimento, which happens to be the #2 most-visited museum in Rome, and was taken to the website of a museum in Caprera, a small island off Sardinia. (I didn't have the patience then to go and check the other links, it was too annoying.) The information can all be updated and submitted to Google, but it's misleading to have it there in the first place, and the user has to spend time checking it. The opening and closing times seem to be set by default as Monday - Friday, 9 am - 5 pm, which again is misleading.
- Another minor annoyance is that in several cities, a couple B&Bs were included as stops on the itinerary. Are these paid advertisements?
Personally I think it would be much more efficient and less frustrating to buy a guidebook, read its Top 10, plug the list into Google Maps, and go from there.
But: in all fairness Wikipedia is arguably a smash hit, and when it was first being populated with information (not by me, obviously) it wasn't very useful either. Over time, if helpful users populate the data and add sightseeing suggestions so that this tool can create a more balanced and realistic itinerary, it may end up being useful. Until then, stay away.